Training & Certification: MacSvcHW

Apple Certified Macintosh Technician Training

Short Description

Apple Certified Macintosh Technician (ACMT) certification verifies the ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac MacBook Pro. ACMT certification exams emphasize identifying and resolving common OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware. The previous version of this course was named MacSvc 300.

What You Will Learn

ACMT certification is valid for one year from the date of certification. Apple requires technicians employed by AASPs or SSAs to re-certify annually in order to repair in-warranty desktop products. Persons not employed by an AASP or SSA are not required to re-certify, however, Apple recommends that people stay current with their certifications by taking the annual re-certification exams.

Who Should Attend

ACMT certification is intended for technicians employed by an Apple Authorized Service Provider (AASP) or Self Servicing Account (SSA), or for persons motivated to demonstrate their knowledge of technician-level service and support skills. For persons not employed by an AASP or SSA, attaining ACMT certification verifies skills and knowledge that may be sought by a prospective employer, such as an Apple Reseller or a self-servicing entity like a school system.

Prerequisites

Students should have the following prerequisite knowledge prior to attending this course:

Candidates for ACMT certification are required to pass the hardware exam listed below, plus a current Mac OS X troubleshooting exam listed below:

The Mac Service Certification Exam - $150USD.
Tests practical knowledge of effectively and safely troubleshooting and repairing Apple Macintosh systems, including displays.
Mac OS X v10.8 Troubleshooting Exam - $150USD.
Tests practical knowledge of Mac OS X, emphasizing troubleshooting of Mac OS X version 10.8, and applies knowledge of Mac OS X 10.8 toward identifying common Mac OS X issues.

Course Outline

Basic Computer Theory & Terms Underlying Technologies

References

Hardware Tools

Diagnostics

Power Management

Troubleshooting Theory

ESD Precautions

Component Isolation

LCDs/LEDs

Technician Safety

Hardware Service Issues

Wireless Networking

Apple Ethics

Hardware Maintenance

Identifying Accidental Damage

Product Labs/Take-aparts

Exam Review

Exam